Back in August, the Social Security Administration added a new step in order to protect the privacy of those who use my Social Security, the online platform to view personal Social Security information.
When you sign in at www.ssa.gov/myaccount, you will now be asked to add your text-enabled cell phone number. You will then receive a text with a one-time security code that you must enter in order to access your account. Each time you log in to your account, you will have to complete two steps going forward:
Step 1: Enter your username and password
Step 2: Enter the security code Social Security texts to your cell phone
The new requirement is the result of an executive order for federal agencies to provide more secure authentication for their online services, such as “multi-factor authentication.” Using a one-time security code in conjunction with your username and password is an example of multi-factor authentication. This extra layer a security is just another step in proving that you are the actual owner of the account so your private information is kept safe.
Unfortunately, if you do not have a cell phone or do not wish to give out your cell phone number, you will not be able to access your my Social Security account under this new method. If you need to contact Social Security for any reason, you can do so here.
To learn more, please review the Frequently Asked Questions page.
Other articles filed under News
April 21, 2017
On March 15, 2017, the Federal Reserve increased interest rates for just the third time since the financial crisis in 2008-2009. Investment theory tells us when interest rates rise, bond prices fall, so rising interest rates are bad for bond...
April 17, 2017
The stock market crash of 2008-2009 is a very recent memory for many investors who still bear the scars from the experience. At Rockbridge, we also have prospective clients who walk into our offices saying that they haven’t recovered yet...
March 23, 2017
Teachers Insurance and Annuity Association, better known as TIAA was founded almost 100 years ago (1918). TIAA provides retirement plan solutions for a majority of the higher education institutions in the United States. One type of investment, called the TIAA...
January 23, 2017
Stock Markets While markets were down early in the quarter, most, but not all, have bounced back since the Election with small company stocks and value stocks leading the way. Stocks traded in international markets and emerging markets have not...
January 17, 2017
There is much talk and concern about increasing interest rates, which will not be good for bond performance. Below are responses to some of the specific questions we have received from clients. Q: Why have interest rates increased since the...